Ambulatory Transportation
Comfortable rides for passengers who can walk with or without assistance.
G.R.A.C.E. — Gentle · Reliable · Accessible · Care · Everyone!Open 24/7 · On call day & night
Safe, Compassionate Medical Transportation You Can Trust.
Grace Medical Transport provides dependable non-emergency medical transportation across Bloomington-Normal, Illinois — with professional, caring drivers who treat every passenger with dignity, comfort, and respect. We're open and on call 24 hours a day, 7 days a week, including weekends and holidays.
- 24/7
- Open & on call
- ADA
- Compliant fleet
- 5★
- Rated by families
Fully Insured Fleet
ADA Accessible Vans
Certified Caring Drivers
On-Time, Every Time
Fully Insured Fleet
ADA Accessible Vans
Certified Caring Drivers
On-Time, Every Time
About Grace
Founded to bring dignity to every ride.
Grace Medical Transport was founded to provide reliable, compassionate transportation for patients, seniors, individuals with disabilities, and healthcare facilities. We believe getting to care should never be a barrier — and every passenger deserves to feel safe, heard, and respected.
Punctuality first
Buffer-time scheduling & live dispatch.
Professionalism
Uniformed, background-checked drivers.
Kindness
Warm, patient assistance every step.
Safety
Inspected vehicles & secure transfers.
Accessibility
ADA-equipped fleet for every ability.
Personalized service
Care plans tailored to each rider.
How it works
Five simple steps — from booking to safe arrival.
Every ride follows the same careful, considered process so every passenger and facility knows exactly what to expect.
- 01
Schedule Your Ride
Call, text, or request online. We gather trip details and any care needs.
- 02
We Confirm Your Trip
You receive a confirmation with driver, vehicle, and pickup window.
- 03
Safe Pickup
Your driver arrives on time, greets you personally, and assists you to the vehicle.
- 04
Comfortable Transportation
Climate-controlled, clean vehicles with attentive care en route.
- 05
Safe Arrival
Door-through-door handoff to your appointment or destination.
Our Services
Complete non-emergency medical transportation.
From a single medical appointment to standing dialysis schedules and long-distance transfers, our team plans every trip around your comfort and care.
Wheelchair Transportation
Fully lift-equipped vans with secure four-point tie-downs.
Hospital Discharges
Coordinated, gentle rides home after hospital stays.
Medical Appointments
On-time transportation to primary care and specialist visits.
Dialysis Transportation
Reliable recurring rides that fit dialysis schedules.
Physical Therapy
Consistent rides that keep therapy on track.
Rehabilitation Transport
Comfortable transportation to rehab facilities.
Outpatient Surgery
Pre-op and post-op rides with attentive assistance.
Assisted Living Transport
Trusted rides for assisted living residents.
Skilled Nursing Facility
Dependable transport for SNF residents and staff.
Long-Distance Medical
Statewide and interstate medical trips, planned end-to-end.
Private Pay
Simple, transparent private-pay options for families.
Facility Contracts
Custom transportation solutions for healthcare partners.
For Healthcare Facilities
A trusted transportation partner for your care team.
Grace Medical Transport partners with hospitals, nursing homes, assisted living communities, rehabilitation centers, dialysis clinics, physician offices, case managers, discharge planners, social workers, and home health agencies — with dependable scheduling, clear communication, and customized transportation solutions.
- Dedicated dispatch line for facility partners
- Standing recurring schedules (dialysis, PT, day programs)
- Discharge coordination & bedside pickup
- HIPAA-aware communication and reporting
- Volume pricing and contract billing
Why Choose Grace
Ten reasons families and facilities choose Grace.
Compassionate Care
Every ride starts with kindness and patience.
Professional Drivers
Screened, trained, and certified in passenger assistance.
Reliable Scheduling
Bookings confirmed and communicated clearly.
On-Time Service
We build buffer time so you're never rushed.
Safe Transportation
Inspected vehicles, secured tie-downs, defensive driving.
Clean, Comfortable Vehicles
Sanitized between rides, climate-controlled.
Wheelchair Accessibility
Lift-equipped vans and level-boarding options.
Respect & Dignity
We treat every passenger like family.
Local & Long-Distance
Across town or across state lines.
Patient-Focused Service
Personalized care tailored to each rider.
Trusted by families & facilities
Kindness, safety, and reliability — in their words.
“Grace has been a blessing for our family. My mother is treated with such kindness and always arrives at dialysis calm and on time.”
“Our discharge planners rely on Grace for smooth, dignified transports home. Communication is exceptional and pickups are always punctual.”
“The driver introduced himself, helped me into the van, and made me feel completely safe. I actually look forward to my rides.”
“Wheelchair transport done right — securement was careful, van was spotless, and the driver was patient with my father.”
FAQ
Questions we hear every day.
Can't find what you're looking for? Our dispatch team is happy to help.
What are your hours?
We're open 24/7 — 24 hours a day, 7 days a week, including nights, weekends, and holidays. Someone is always on call at (309) 233-8222 for early-morning dialysis runs, late hospital discharges, and everything in between.
What areas does Grace Medical Transport serve?
We serve Bloomington-Normal and surrounding Central Illinois communities, with long-distance medical trips available across Illinois and neighboring states.
Do you provide wheelchair transportation?
Yes. Our fleet includes ADA-compliant lift-equipped vans with four-point wheelchair securement and trained drivers.
How far in advance should I schedule a ride?
We recommend 24–48 hours' notice, though we take requests around the clock and accommodate same-day and after-hours trips whenever availability allows. Recurring trips like dialysis are scheduled ongoing.
What payment options do you accept?
We accept private pay, facility contracts, and coordinate with select insurance and managed-care plans. Contact us for details on your coverage.
Do you offer long-distance medical transportation?
Yes. We plan long-distance and out-of-state medical trips with rest breaks, comfort stops, and coordinated arrival times.
What is your cancellation policy?
Please let us know as early as possible. Cancellations more than 2 hours before pickup are typically at no cost; same-day cancellations may incur a small fee.
Can healthcare facilities set up contracted transportation?
Absolutely. We build custom programs for hospitals, SNFs, assisted living, dialysis clinics, and home health agencies. Visit our Facilities page to request a partnership.
Ready when you are
Let's plan a safe, kind ride for you or your loved one.
Call or send us a message. We'll confirm your trip, share driver details, and take care of the rest.
- (309) 233-8222
- info@gracemedicaltransport.com
- medicaltransportgrace@gmail.com
- Serving Bloomington-Normal & Central Illinois
- gracemedicaltransport.com